Subscription & Refund Policy
aka Your Happiness Guarantee
Cancellations
You can cancel your subscription at any time. After canceling, you’ll keep full access to all paid content through the end of your current billing period — no partial-period cutoffs.
Modify Your Subscription
If you want to manage exactly what you do and don’t want to receive from me, go to https://jolietunnell.substack.com/account
Refunds
Per Substack’s policy, any refund request made within 7 days of a payment is automatically honored. After 7 days, refunds must be handled in-house by myself — just reach out and we’ll make it right.
How to Request a Refund
Reply to any newsletter email or contact me directly at Admin@JolieTunnell.com. I’d much rather resolve any issue with you personally than have you go through your bank.
⚠️ Please contact me before filing a chargeback. Chargebacks triggered through your bank or credit card company result in significant fees and can seriously impact my ability to run this newsletter. If something isn’t right, I want to fix it — just ask.
iOS App Subscribers
If you subscribed through the Apple App Store, your subscription and any refund requests are managed by Apple directly. Please visit Apple’s support page to request a refund for those purchases.
Updated: April 2026